Best Massachusetts Home Warranty Companies

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User reviews of Massachusetts home warranty companies

• Submitted By Ryan Connor, Plymouth, TotalProtect
  
  
  My struggle with totalprotect started in 2014 and I still can’t find a way out. I signed an annual contract, but when they failed to provide any kind of decent service (and they had five chances to do that), I decided to cancel the contract. I called them, but support service kept swinging me from being on hold to a busy tone. I wrote emails, sent letters, nothing helped. I still get a bill every month, because they’ve renewed the agreement automatically when the first one expired. The whole process makes me think of Kafka, and I get to be Joseph K.
  
  
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• Submitted By Helena Gutierrez, Quincy, Square Trade
  
  
  Since I don’t know how to do any work around the house and I think that they don’t make appliances nowadays like they used to, I opted for Square Trade. I have to say I didn’t regret my decision once because when my new fridge started malfunctioning, they solved the problem in a timely manner. I am very grateful to the contractor they sent, he was a really nice young man.
  
  
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• Submitted By Marco Bennett, Boston, 365 Home Warranty
  
  
  365 helped me so many times that I stopped counting. They turned me down only once. Something was wrong with my washer, the technician came the next day, but he said the broken part wasn’t covered by my warranty plan. I was disappointed, but hey, you can’t win them all.
  
  
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• Submitted By Philip Zane, Framingham, AHS
  
  
  Buying a plan from them was the worst mistake I ever made! They are supposed to be the best home warranty provider in the country, but all they’ve done for me is annoy me. There’s no chance I’ll ever buy a warranty plan again.
  
  
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